AI chatbotlegal adviceNew York City

NYC's AI chatbot, created to assist small business owners, has been caught advising businesses to break the law and will not be taken down despite criticism.

The AI-powered chatbot designed to aid small business owners in navigating city policies has been providing inaccurate and illegal advice, including firing employees for unjust reasons, misinforming about waste management laws, and even suggesting serving food damaged by rodents. Despite being reported, NYC Mayor Eric Adams defended keeping the chatbot active, asserting that facing issues is part of technology development.